But for some magical reason once the base is on the bedroom floor no returns are possible although mattress firm will change out the mattress.
Return bed to mattress firm.
Give it an honest try.
Mattress firm return policy.
Top reasons for returning.
Among traditional mattress brands based on 2017 2019 tempur sealy brand tracker report please note that pillows mattress protectors mattress toppers adjustable bases and other accessories may not be eligible for returns.
According to user data the number one reason for returning a mattress is that it feels too firm.
Return policy by mattress type return policies of major mattress retailers.
You may exchange your mattress once with a return delivery fee of 99 99 and receive as credit toward the purchase price of a different mattress the purchase price of your original mattress less a restocking fee equal to 10 of your original mattress purchase price restocking fee not to exceed 250.
At the time of this article being published 89 of mattress retailers accepted returns while only 11 did not.
Returning an item that you bought either online or in.
If this is where you are standing you need to know that according to the mattress firm return policy you will need to pay a returning fee of the same amount 79 99 or 99 99 in some special markets but you will also.
Adjustable bases not eligible for returns.
Promotion only applies to cost of adjustable base.
Mattress buying made easy with lowest price and comfort guarantee.
Not surprising the main reason people seek to return their mattress is a lack of comfort.
You won t be able to exchange or return a mattress from mattress firm within the first 21 nights of purchasing it so you can give your body time to adjust.
Other exclusions may apply.
A lot of beds feel firm when you first buy them.
Up to a year after purchase you can exchange your mattress for a different model it costs 25 percent of the less expensive mattress s price but the company doesn t accept returns.
Shop spring and memory foam mattresses and mattress sets from simmons beautyrest serta hampton rhodes and yume in pillow top plush or firm comfort and twin twin xl double queen king and california king bed mattress sizes.
Mattress firm will take a mattress that has been slept on for 30 days and exchange that with all sanitary problems that may occur but they cannot return the base.
However mattress firm understands that you may not be happy with your mattress at all and that you simply want to return it.
Price of adjustable base up to 499 99 will be deducted from refund if mattress is returned.
Compare brands costs reviews.
Up to 149 99 delivery fee may apply.
Mattress firm s return policy asks that you do one thing before returning a mattress.
Adjustable base may be pictured with furniture bed frame and headboard not included with offer.